Sector-specific Career Guidance and Development Consulting: IPERIA's Expertise

"There are very few stakeholders today at the national level who can explain what our sector is and what can be done within it. With the professional branch, we therefore took matters into our own hands and decided to create this COEPS. It offers the opportunity to have individualized pathway support" driven by this observation from Nadège Turco, Deputy Director of IPERIA, our teams are committed to strengthening their guidance and support through the COEPS mission. For Anthony Terme, head of IPERIA's telephone platform, the COEPS acronym speaks for itself: "The word 'sectorial' is not insignificant - it clearly expresses that the advisor who will interact with current and future employees knows the sector, that they can go into detail, master financial and administrative aspects, and have a global vision and central role."

The benefit for those already in the sector is better visibility of career development opportunities. COEPS also addresses a real need to introduce domestic work professions and inspire people to invest in these essential professions that address today's and tomorrow's societal challenges. How? By reaching out to new audiences, addressing job seekers, employees in career transition, and those pursuing RPL (Recognition of Prior Learning).

As part of COEPS, our team takes the necessary time to review the person's background (professional and personal experiences, studies, etc.), and their wishes for the future, thus laying the foundation for a relationship of trust. "We look at skills, we build pathways," specifies Nadège Turco. In practice, this means:

COEPS is, therefore, designed to last. The (future) employee maintains contact with this dedicated advisor throughout their journey.

COEPS has already been implemented through the Lab Migration for Domestic Work and the REVA experiment to overhaul the RPL system (under the pathway architect). During the REVA 2 experiment in 2023, 470 applications were received, and 220 people received case-by-case support. This allowed for extracting the strongest applications submitted by truly motivated candidates. Thanks to this upstream work, the eligibility committee validated 100% of the 220 applications. From the participants' perspective, COEPS is well-received, with excellent feedback emphasizing the flexibility and availability of advisors. Regular follow-ups and reminders are bearing fruit. As Anthony Terme explains, dropouts during the pathway are much rarer, and the reasons for giving up have changed significantly: COEPS has a positive effect against feelings of isolation, demotivation, or lack of contact. "The candidate is connected with a reference person with whom they build a real relationship," explains the IPERIA platform manager.