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In-home support services appear as an essential response to major societal challenges such as the aging population, women's employment, work-life balance, and support to birth rates. Personal carer, childcare provider, childminder, family assistant: today, these human-centered professions are occupied by 1.2 million employees supporting 3.3 million individual employers at home. For 30 years, we have been observing these professions' evolution. From the supposedly innate to the professionally acquired, let us retrace their history.

The (inaccurate) old vision about domestic work

In 1994, few people expected the sector of individual employers and domestic work to be successful in structuring social rights and the full recognition of its key professions: childcare provider, childminder, personal carer, and family assistant. At the time, it was commonly believed that domestic work didn't require any professional skills and was essentially done by women, who supposedly had an innate gift for watching children, cleaning the house, and supporting the elderly. Many thought that loving children was enough to be a good "nanny", being able to clean a house was enough to be a professional housekeeper, or having an elderly parent was enough to care for elderly people. A simplistic and limited vision of these professions which didn't match reality.

A new outlook on the professions

Fortunately, both times and mindsets change, but not only. It required a strong commitment, the establishment of a comprehensive conventional framework, and the implementation of innovative mechanisms, including an unprecedented structuring of the right to professionalization (a more appropriate term than 'training' to describe what now represents a complete support service for current and future employees).

A new outlook on the professions

To support it in its commitment, the sector called upon IPERIA, a rather unique player in the field. The national platform for the professionalization of domestic work was born. Combining socially oriented political vision with operational commitment, the sector was able to establish from the beginning a solid ambition centered around the triad of profession, skills, and certification. Training then became an essential tool for a skills development plan designed and adapted on a national scale.

Objectives :

Promoting these little-known professions, revealing and recognizing skills, and providing the employees with a professional identity.

Invisible aspects gradually became visible. Employees felt acknowledged for the social value of their roles. Employment and training professionals have adopted a new perspective on human-centered jobs, occupied by 1.2 million employees working for 3.3 million in-home individual employers.