COEPS: Meeting with an IPERIA Advisor

Published on: 20/02/2025Updated on: 20/02/2025

Supporting (Future) Employees Individually: This is the very essence of the Sectoral Career Guidance and Development Council (COEPS), created in 2023 by the private household employers and domestic employment sector, for which we oversee the implementation. This mission enables the creation of tailored career paths, supports the professionalization and employability of childcare providers, childminders, personal carers and family assistants. Karine Lecureuil, one of our advisors, provides us with more details about this innovative initiative.

How did the COEPS come into being?

"This mission, which was intended to be accessible to all, was initially tested through two projects: REVA and the Migration Lab. This sector-specific initiative has been developed gradually. We had to invent and create everything from scratch to ensure it could be quickly accessible to the greatest number. Today, this innovative service is fully operational, with an expanded team. And the actions continue to grow. For the past few weeks, we’ve been developing both individual and group workshops to promote access to employment. The COEPS helps employees and future employees define their career project and implement it in a personalized and tailored way, from understanding the professions to providing support and job placement."

What makes the COEPS unique?

"These are true one-on-one sessions. The meetings are in-depth and based on extensive questioning of the individual, focusing on their ambitions, career, with the goal of creating an action plan to successfully implement their project."

While a 'classic' phone consultation is a response to a specific request at a given moment, such as questions about rights, training, etc., and takes place only over the phone, the COEPS can also be conducted in person or via video conference. This approach allows us the time to co-create a project, over one, two, three, or more meetings, whether short-term or long-term.

What partnerships can be established to deploy the COEPS?

"In the regions, IPERIA is in contact with local missions, departments, regions, and cities, which allows us to introduce the innovative COEPS initiative. For example, last April, during the signing of an agreement with France Travail and Fepem in Nouvelle-Aquitaine, we met with job seekers to present the COEPS. This will also be our goal at the end of March in Marseille, as part of the Migration Lab, where one of our advisors will participate in a job dating event organized for learners."

What are the qualities of a COEPS advisor?

"Being a COEPS advisor requires a deep knowledge of the sector and expertise in the professions. From a human perspective, one must be pedagogical, patient, and empathetic. Our mission is to listen and guide each individual without making decisions for them. It's essential to allow them to lead their own project. Understanding what our interlocutor needs is a challenge every time!"

What arguments could convince a (future) employee to use the COEPS?

"Don’t be intimidated. Calling us is free, confidential, and comes with no commitment—only the commitment to take action for yourself. The COEPS is made up of real people, advisors who are here to listen, guide, and support. This is crucial in such a specific sector that is open and accessible to all. During certification processes, for those who want to pursue a certification in the sector, the COEPS provides follow-up in case of failure, but also in the case of partial or full success. For a Recognition of Prior Learning (RPL), the advisor can be contacted throughout the process, which is a real boost to motivation. Beneficiaries are always supported by the same person. It’s tailored support."