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Home-based support: A New Certificate in Stakeholder Coordination with Individual Employers

5 min reading
Certification
Home-based support: A New Certificate in Stakeholder Coordination with Individual Employers
Home-based support: A New Certificate in Stakeholder Coordination with Individual Employers
This year, IPERIA will submit the certificate "Home Care Support: Coordinating Stakeholders Connected with Individual Employers " to the Specific Directory. The certificate covers skills complementary to aging and autonomy professions, responding to newly identified needs around home-based coordination. What is the genesis of this certificate? Which profession does it reflect? Who is the target audience?

Emergence of a New Profession Focused on Home-Based Coordination

IPERIA, the national platform for domestic work professionalization for over 25 years, studies professions and skills, enabling it to identify qualification needs and design new adapted certifications, which it pilots and then reinvents as they evolve. The creation of the new certificate "Home Care Support: Coordinating Stakeholders Connected with Individual Employers" emerged from this process. As early as 2014, IPERIA examined the concept of "home governance" and created the level 4 (French Baccalaureate) Professional Qualification Certificate "Family Governance Assistant." The professional branch of domestic employees recognized it on February 10, 2015. Three pilots followed:
  • Training with job seekers in Toulon (250 hours)
  • Training for job seekers and employees in Montpellier (250 hours)
  • Support for several employees in Recognition of Prior Learning (RPL) in Paris (24 hours)

In 2020, building on this experience and evolving needs, IPERIA began work on a "home-based coordination" certification aligned with this new reality. Indeed, the study conducted[1] and collected testimonials point to the emergence of a new profession focusing on coordinating home care workers to support aging in place - a rapidly growing need - for individual employers with disabilities, loss of autonomy, or dependency. "There is now a major societal challenge around supporting dependency, loss of autonomy, and aging at home," explains Camille Savre, Head of Certification Design at IPERIA. "Many dependent individual employers or people with disabilities need several employees to support them in daily life. This requires managerial effort and coordination capabilities that not everyone has."

An Expanded Role for Personal Carers, Within a More Holistic Support Approach

Individual employers surveyed report discomfort and insecurity with traditional support arrangements. Families want a single point of contact to manage the supported person's living comfort. A personal carer who works in the home using their specific skills for all tasks (meals, housekeeping, personal care, comfort of the supported person, leisure activities, etc.) and who additionally ensures home-based coordination to prevent difficulties and support the family and the supported person in respecting their right to live at home if they wish to do so.

In the Netherlands in the 2000s, Buurtzorg company revolutionized the home support sector through a more horizontal organization. It became a social and economic success model that inspired several European countries' care systems. In a way, the need for a "home care coordinator" follows this spirit. Indeed, they ensure the person's living comfort by developing a personalized support plan adapted to the supported person's profile. Their coordination and daily or frequent presence optimizes collective intervention and support efforts in a holistic or 360° approach. The Libault report, submitted in 2019, also emphasizes this need in priority 4: "ending siloed responses in elderly people's care pathways to simplify life for caregivers and care recipients. The specificity of elderly people lies in the great diversity of their needs, which require multiple interventions that must be coordinated: healthcare, hygiene tasks, support in daily living activities, social connections, and the need for expert care at home, in facilities, or hospitals..."

A Certificate to Contribute to the Professionalization and Visibility of this New Profession

This emerging profession centered on home-based coordination aligns with current needs. It presents strong employment potential due to the aging population and growing need for home-based support. It builds on the personal carer profession and, to a lesser extent, the family assistant role, drawing many of its duties from these while expanding their scope upward. The professional branch of domestic employees and IPERIA have decided to support its development by creating the certificate "Home-Based Support: Coordinating Stakeholders Connected with Individual Employers." "Through this certificate, which IPERIA plans to submit to France Compétences soon, the aim is to bring visibility to an emerging profession around dependency, professionalize it, and enhance its value," explains Camille Savre. As a matter of fact, a certification establishes a profession's existence and validates its skills. This certificate also addresses sector appeal and career development challenges, with the prospect of attracting new profiles and offering professional advancement to employees. Thus, registration in the Specific Directory will enable the implementation of training pathways for different audiences to acquire these specialized complementary skills.

Who is this Certificate For?

This certificate is intended for candidates working or working in the social sector in the home of a dependent elderly person who currently handles or wishes to handle coordination functions. Home-based support and assistance for elderly people, particularly in maintaining their autonomy, requires skills development for personal carers or family assistants. Professionals must consider supported people holistically to design personalized support. The supported individual employer needs a single point of contact who can ensure comprehensive management of household tasks.

The next step is constructing the skills and assessment framework and writing the note highlighting employment opportunities and practical value, two essential elements in the Specific Directory submission file. Various letters of support from local authorities and other stakeholders are being collected to enrich this note. More to follow.


[1] Ambroise Bouteille consultancy, 2019